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Privacy policy


This Privacy Policy defines the rules of our processing of the information concerning you as the Website User, including personal data and the so-called cookies.

1. General information

  1. This policy applies to the Website operating at the address: www.wala.pl.
  2. The Website Operator and the Personal Data Controller (hereinafter: Controller) is: Wala Sp. z o.o., Parkowa 16, 43-365 Wilkowice, NIP [Tax No.]: 937-21-79-431, REGON [Statistical No.]: 072159718; District Court in Bielsko-Biała, 7th Commercial Division KRS 0000083857; share capital: PLN 4,576,000
  3. Contact email address of the Operator: wala@wala.pl
  4. The Operator is the Personal Data Controller with regard to data provided voluntarily by the User on the Website.
  5. Personal data are used by the Website for the following purposes:
  • handling of inquiries using the form: Send us a message;
  • handling of inquiries of job applicants (recruitment) using the form: Job applicant’s questionnaire;
  • presentation of offers or information;
  • processing of complaints.

      6. The Website performs the functions of obtaining information about the User and their behaviour in the following manner:

  • through data entered voluntarily in contact forms, fed into the Operator's systems;
  • by saving the so-called cookies in terminal equipment;
  • using the Google Analytics services.

 

2. Selected methods of personal data protection used by the Operator

  1. Places where you enter personal data are protected in the transmission layer – SSL certificate. This way, personal data entered on the website are encrypted in the User’s computer and may be read out only on the target server.
  2. For the purpose of data protection, the Operator regularly creates backup copies in accordance with the internal procedures of the Controller.
  3. An essential element of data protection is regular updating of all software used by the Operator for the processing of personal data, which means, in particular, regular updating of the programming components.

 

3. Hosting

  1. The Website is hosted (technically maintained) on the servers of the operator: PPHU “Exponet” Aleksander Urbańczyk.
  2. More information about hosting: https://www.exponet.pl/hosting-bielsko/ .
  3. Information about the details of collecting and processing of personal data by the hosting company is available here: https://www.exponet.pl/#contact.

 

4. User’s rights and additional information on how the data are used.

  1. In certain situations, the Controller has the right to share the User’s personal data with other recipients, if it is necessary for fulfilment of the purposes defined in item 1.5 or for performance of the obligations incumbent on the Controller. This also concerns the following groups of recipients:
  • hosting companies;
  • IT support – administration of the Website;
  • authorised employees and collaborators who, by using data, also fulfil the purposes of the Party’s actions.

        2. Personal data are processed by the Controller for no longer than it is necessary to perform the related activities and purposes, i.e. for a period necessary to handle inquiries using contact forms, including 72 hours for the   confirmation of data provision in the Double opt-in process, presentation of the offer or information.

        3. The User has the right to request the following from the Controller:

  • access to personal data concerning the User,
  • their rectification,
  • their erasure,
  • limitation of their processing,
  • data portability,
  • the right to lodge a complaint with the supervisory body,
  • the right to object to the processing of data (“marketing” objection, objection due to a specific situation)
  • the right to withdraw the consent for the processing of personal data.

       4. Provision of personal data is voluntary, however, it is necessary for the operation of the Website.
       5. In relation to the User, the Controller may take actions in order to conduct direct marketing (legal basis: Article 6(1)(f) of the GDPR).
       6. Personal data are not transferred to third countries within the meaning of the provisions on personal data protection. This means that we do not send them outside the European Union.
       7. Detailed information concerning the rules regarding the processing of data collected using forms are defined in:

        1) Information clause on the processing of personal data contained in the contact form on the website www.wala.pl (Appendix No. 1 to the Privacy Policy);

        2) Information clause on the processing of personal data for persons applying for a job at Wala sp. z o.o. via website www.wala.pl (Appendix No. 2 to the Privacy Policy);

        3) Information clause on the processing of personal data contained in the complaint form on the website www.wala.pl and in the file (Appendix No. 3 to the Privacy Policy).

 

5.  Information in forms and in the content of messages.

  1. When contacting us by means of forms, the User voluntarily provides their data via the Website.
  2. When contacting us by email, the User naturally provides us with their email address as the address of the sender of the message. Moreover, in the content of the form message or email, the User may also voluntarily provide other personal data.
  3. The legal basis for the processing of personal data in the foregoing cases – item 4.1 and item 4.2 – is the consent of the User being a voluntary, specific, conscious and unambiguous demonstration of will and an express confirming action (Article 4 item 11 of the GDPR) resulting from initiating contact.
  4. If personal data are not provided on the Website, the Website does not collect any personal data.
  5. The Website may save information about the connection parameters (time indication, IP address).
  6. In certain cases, the Website may save information facilitating linking of data entered in the form with the email address of the user filling in the form. In such an event, the email address of the user appears inside the URL address of the website containing the form.
  7. The details contained in the form are processed for the purpose following from the function of a specific form. Each time, the context and description of the form clearly indicates its purpose.
  8. The security code (code from image) is a mandatory field to be filled in. It is a protection against mechanisms that create mass accounts. A correctly entered code from image confirms that the form is filled in by the real User.

 

6. Important marketing techniques – Google Analytics.

  1. The Operator uses statistical traffic analysis on its website via Google Analytics (Google Inc. with its registered office in the USA). The Operator does not provide the operator of this service with personal data, but only with anonymised information. The service is based on the use of cookies in the user’s terminal equipment.
  2. The details of collecting and processing personal data by Google are available here: https://policies.google.com/privacy?hl=pl&gl=ZZ

 

7. Information on cookies.

  1. The Website uses cookies.
  2. Cookies consist in IT data, in particular text files, which are stored in the terminal equipment of the User of the Website and are intended for using pages of the Website. Cookies usually contain the name of the website from which they come, the period of their storage in the terminal equipment, and their unique number.
  3. Cookies do not identify the User.
  4. Cookies are used for the following purposes:
  • maintaining the session of the Website User,
  • supporting navigation and page elements,
  • fulfilling the purposes specified above in section “Important marketing techniques”;
  1. The Website Operator is an entity that places cookies on the User’s terminal equipment and gains access thereto.
  2. As part of the Website, two basic types of cookies are used:
  • session cookies – temporary files which are stored on the User’s terminal equipment until logging out, leaving the website or disabling software (Web browser); they are used for maintaining the session and for supporting navigation and page elements;
  • persistent cookies – stored in the User’s terminal equipment for the period defined in the parameters of cookies or until their removal by the User; they are intended for analysing the traffic on the website and implementing the Google Analytics service.

Software for browsing websites (Web browser) usually allows by default for storing cookies in the User’s terminal equipment. Users of the Website may change the settings within this scope on their own. The Web browser allows for deletion of cookies. It is also possible to automatically block cookies. Detailed information about this topic is available in “Help” or in the Web browser documentation.

Limitation of the use of cookies may affect some functionalities available on pages of the Website.

 

8. Managing cookies – how to express and withdraw the consent in practice?

  1. If the user does not wish to receive cookies, they may change the browser settings. We stipulate that disabling cookies necessary for authentication processes, security, maintaining user preferences may impede, and in extreme cases, prevent the use of the website.
  2. In order to manage the cookie settings, from the list below, choose the Web browser that you use and follow the instructions:

 

 

Appendix No. 1 to the Privacy Policy /www.wala.pl/
 

With regard to the applicable Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as the “GDPR”, Wala Sp. z o.o. provides you with the following information:
 

INFORMATION CLAUSE ON THE PROCESSING OF PERSONAL DATA CONTAINED IN THE CONTACT FORM ON THE WEBSITE www.wala.pl
 

Information on the processing of your personal data.
 

We hereby inform you that we process personal data provided in the contact form on the website www.wala.pl.

 The details of the processing are provided below.
 

I. Controller.

The controller of your personal data is: Wala Sp. z. o.o. with its registered office in Wilkowice at ul. Parkowa 16
 

II. Data Protection Officer.

We are not obliged to appoint a DPO, however, if you want to contact us regarding the protection of your personal data and the exercise of your rights, please contact us at the email address: odo@wala.pl.
 

III. Purposes and bases for the processing.

The processing of personal data contained in the contact form will be performed:

- for the purpose of taking action prior to the conclusion of a contract at the request of the data subject, e.g. for the purpose of presenting an offer or other commercial information – legal basis: Article 6(1)(b) of the GDPR

- for the purpose of performing and implementing the contract – legal basis: concluded contract; Article 6(1)(b) of the GDPR

These data may be also processed:

- for analytical purposes (e.g. optimisation of our products based on your remarks about them, optimisation of the support processes based on the course of the processes of sales and after-sales support, including complaints, etc.), which is our legitimate interest – legal basis: Article 6(1)(f) of the GDPR

- for archiving (evidence) purposes for securing information in the event of a legal need to prove the facts, which is our legitimate interest – legal basis: Article 6(1)(f) of the GDPR

- for the purpose of possible determination, pursuit or defence against claims, which is our legitimate interest – legal basis: Article 6(1)(f) of the GDPR

- for the purpose of customer satisfaction surveys and determining the quality of our service, which is our legitimate interest – legal basis: Article 6(1)(f) of the GDPR

- for the purpose of offering our products and services (commercial information, direct marketing) directly to you – which is our legitimate interest – legal basis: Article 6(1)(f) of the GDPR

Any other personal data that you will provide to us by means of the contact form will be processed based on your consent, understood as a voluntary, specific, conscious and unambiguous demonstration of will and an express confirming action (Article 4 item 11 of the GDPR) resulting from initiating contact.
 

IV.  Information about the data source.

We process data which have been voluntarily entered in the text fields of the contact form by the data subject in order to initiate commercial contact with Wala sp. z o.o.
 

V.  Categories of your data that we process

We process the following categories of your personal data (Article 14(1)(d) of the GDPR):

- basic contact details:

  • first name and surname
  • company
  • contact phone number
  • contact e-mail address
  • depending on the configuration of the sender’s system: IP identifier


​VI. Data recipients

In the course of fulfilling the purposes of the processing, we may share your personal data with the following categories of entities:

- subcontractors, i.e. entities whose services we use during the processing:

e.g. IT service providers (IT support, hosting)

- other independent entities (i.e. post office, courier companies, our business partners and intermediaries, etc.)
 

VII. Transfer of data to third countries or international organisations.

We do not transfer your data outside the European Economic Area.

If you are our partner with its registered office outside the European Economic Area, we inform you that we secure your personal data in accordance with the provisions of the EU.
 

VIII. Profiling.

Your personal data will not be processed in an automated decision-making system and will not be subject to profiling.
 

IX. Period of data retention.

  1. Your basic contact details are retained for the purposes of direct marketing of our products and services until you object to their processing for that purpose or until we determine that they are no longer valid.
  2. Your data obtained for the purpose of conclusion of the contract are retained for the period of negotiating the contract and until the end of the calendar year following the year in which you last contacted us with regard to its conclusion.
  3. Your data obtained in connection with conclusion of the contract will be processed until the end of the period of limitation of possible contractual claims.
     

X. Your rights.

You have the following rights:

  • the right to access your data and to receive their copy
  • the right to correct (rectify) your data
  • the right to erase your data
  • the right to limit the processing of your data
  • the right to object to the processing of data (“marketing” objection, objection due to a specific situation)
  • the right to data portability
  • the right to lodge a complaint with the supervisory body
  • the right to withdraw the consent for the processing of personal data, if you have given such a consent. Withdrawal of the consent will not affect the legitimacy of the processing performed on the basis of your consent prior to its withdrawal.

In order to exercise your rights, please send your request to the email address: odo@wala.pl
 

XI. Information on the required/voluntary provision of data.

The provision of information in the contact form is voluntary and it is understood as a conscious and deliberate request initiated by the data subject.

 

 

Appendix No. 2 to the Privacy Policy /www.wala.pl/

With regard to the applicable Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as the “GDPR”, Wala Sp. z o.o. provides you with the following information:
 

INFORMATION CLAUSE ON THE PROCESSING OF PERSONAL DATA OF PERSONS APPLYING FOR A JOB AT WALA SP. Z O.O VIA WEBSITE www.wala.pl
 

Information on the processing of your personal data.

We hereby inform you that we process personal data entered in the “Job applicant’s questionnaire” on the website www.wala.pl, hereinafter referred to as the Questionnaire.

The details of the processing are provided below.

I. Controller.

The Controller of your personal data is: Wala Sp. z. o.o. with its registered office in Wilkowice at ul. Parkowa 16

 

II. Data Protection Officer.

We are not obliged to appoint a DPO, however, if you want to contact us regarding the protection of your personal data and the exercise of your rights, please contact us at the email address: odo@wala.pl.
 

III. Purposes and bases for the processing.

The processing of your data provided in the Questionnaire:
 

For the purpose of the recruitment process for the position which you apply for:

- is performed under the provisions of the GDPR (Article 6(1)(b) of the GDPR) and the Labour Code (Article 221 §1 of the Labour Code);
- is necessary for performance of recruitment activities before the conclusion of the contract;

For the purpose of contacting you with regard to recruitment:

 - data in the form of a phone number and/or email address – provided voluntarily, are processed based on your consent (Article 7 of the GDPR)

For the purpose of considering you and your data in future recruitment processes and on other positions:

- is performed based on your voluntary consent for the processing of personal data for the purpose of future recruitment processes
- is performed under the provisions of the GDPR (Article 6(1)(b) of the GDPR) and the Labour Code (Article 221 §1 of the Labour Code);
- is necessary for performance of recruitment activities prior to the conclusion of a contract;
 

IV. Information about the data source.

We process data which have been voluntarily entered in the text fields of the Questionnaire by the data subject in order to present themselves as a candidate for a job in Wala sp. z o.o.
 

V. Categories of your data that we process

We process the following categories of your personal data (Article 14(1)(d) of the GDPR):

  • first name and surname,
  • date of birth,
  • selected contact details (e.g. phone number, email address),
  • education,
  • professional qualifications,
  • course of employment,
  • depending on the configuration of the sender’s system: IP identifier.
     

VI. Data recipients

In the process of fulfilling the purposes of the processing, we may share your personal data with the following categories of entities:

- subcontractors, i.e. entities whose services we use during the processing:

e.g. providers of IT services (IT support, hosting)

- other independent entities (i.e. post office, courier companies)

- institutions authorised under the law, i.e. offices
 

VII. Transfer of data to third countries or international organisations.

We do not transfer your data outside the European Economic Area.
 

VIII. Profiling.

Your personal data will not be processed in an automated decision-making system and will not be subject to profiling.
 

IX. Period of data retention.

      Your confirmed data will be retained and processed for the period of conducting the recruitment process for the position which you apply for. After the completed recruitment process, the Questionnaire along with all data will be deleted.

      If you would like to enable us to retain your data after the completion of the current recruitment, in order to return to them in the future recruitment processes or recruitment for another position, you must give your consent, which you will find below the Questionnaire on www.wala.pl.
Your data will be processed based on your consent until you withdraw the consent or until we determine that your data are no longer valid.
 

X. Your rights.

You have the following rights:

  • the right to access your data and to receive their copy
  • the right to correct (rectify) your data
  • the right to erase your data
  • the right to limit the processing of your data
  • the right to object to the processing of your data
  • the right to data portability
  • the right to lodge a complaint with the supervisory body
  • the right to withdraw the consent for the processing of personal data at any time, if you have given such a consent. Withdrawal of the consent will not affect the legitimacy of the processing performed on the basis of your consent prior to its withdrawal.

In order to exercise your rights, please send your request to the email address: odo@wala.pl
 

XI. Information on the required/voluntary provision of data.

The provision of information in the Questionnaire is voluntary, however, it is understood as a conscious and deliberate request initiated by the data subject.

Providing your data is a condition for your participation in the recruitment process.

 

 

Appendix No. 3 to the Privacy Policy /www.wala.pl/

With regard to the applicable Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as the “GDPR”, Wala Sp. z o.o. provides you with the following information:
 

INFORMATION CLAUSE ON THE PROCESSING OF PERSONAL DATA CONTAINED IN THE COMPLAINT FORM ON THE WEBSITE www.wala.pl AND IN THE FILE
 

Information on the processing of your personal data.

We hereby inform you that we process personal data entered in the complaint form on the website www.wala.pl and sent to us in the form of a file.

The details of the processing are provided below.

I. Controller.

The controller of your personal data is: Wala Sp. z. o.o. with its registered office in Wilkowice at ul. Parkowa 16
 

II. Data Protection Officer.

We are not obliged to appoint a DPO, however, if you want to contact us regarding the protection of your personal data and the exercise of your rights, please contact us at the email address: odo@wala.pl.
 

III. Purposes and bases for the processing.

The processing of personal data contained in the complaint form will be performed:

- for the purpose of conducting and implementing the guarantee process resulting from the concluded contract – legal basis: concluded contract; Article 6(1)(b) of the GDPR
 

IV. Information about the data source.

We process data which have been voluntarily entered in the text fields of the complaint form by the data subject in order to submit a guarantee request.
 

V. Categories of your data that we process

We process the following categories of your personal data (Article 14(1)(d) of the GDPR):

- basic contact details:

  • first name and surname (may be provided in the field “description of the complaint” or “additional comments”)
  • company name
  • contact phone number
  • contact e-mail address
  • depending on the configuration of the sender’s system: IP identifier
     

VI. Data recipients

In the process of fulfilling the purposes of the processing, we may disclose your personal data to the following categories of entities:

- subcontractors, i.e. entities whose services we use during the processing:

e.g. IT service providers (IT support, hosting)

- other independent entities (i.e. post office, courier companies, our business partners and intermediaries, etc.)
 

 VII. Transfer of data to third countries or international organisations.

We do not transfer your data outside the European Economic Area.

If you are our partner with its registered office outside the European Economic Area, we inform you that we secure your personal data in accordance with the provisions of the EU.
 

VIII. Profiling.

Your personal data will not be processed in an automated decision-making system and will not be subject to profiling.
 

IX. Period of data retention.

Your data obtained in connection with performance of the contract will be processed until the end of the period of limitation of claims.
 

X. Your rights.

You have the following rights:

  • the right to access your data and to receive their copy
  • the right to correct (rectify) your data
  • the right to erase your data
  • the right to limit the processing of your data
  • the right to object to the processing of data (“marketing” objection, objection due to a specific situation)
  • the right to data portability
  • the right to lodge a complaint with the supervisory body
  • the right to withdraw the consent for the processing of personal data, if you have given such a consent. Withdrawal of the consent will not affect the legitimacy of the processing performed on the basis of your consent prior to its withdrawal.

In order to exercise your rights, please send your request to the email address: odo@wala.pl
 

XI. Information on the required/voluntary provision of data.

Provision of information in the complaint form is voluntary; however, it is necessary for the purpose of performance and implementation of the guarantee.

An email sent by the client directly to the address wala@wala.pl without using the form on the website is not subject to the privacy policy, and the information clause for business partners applies here. I have left a record for full information of the Website user.

Contact

Wala company - Manufacturer of door fittings

mail: wala@wala.pl

 43-365 Wilkowice, ul.Parkowa 16, Polska

Office: +48 33 827 23 90
Office: +48 691 80 30 10 
Mobile: +48 725 70 80 30 
Office: +48 33 827 23 90 (92-99)
Fax.: +48 33 827 23 91

Office: +48 33 827 23 95
Office: +48 33 443 42 69
Mobile: +48 607 686 157
Mobile: +48 726 507 050

 

Sebastian Imielski
Office: +48 33 443 22 03
Mobile: +48 726 80 70 60

Katarzyna Zoń
Office: +48 33 443 22 04
Mobile: +48 726 80 70 70 

Natalia Jakubiec
Office: +48 33 443 22 02
Mobile: +48 726 80 70 50 

Adam Adamiec
Office: +48 33 443 22 01
Mobile: +48 721 80 20 80

Write to us

Before sending the form, read the information about the Personal Data Administrator and the terms of personal data processing.
Your consent is voluntary, but it is necessary for us to be able to contact you electronically. If you do not consent, we will not be able to contact you in the way you choose.
Before sending the contact form, please read our "Privacy Policy".


 
 

Wala company is a leading manufacturer of door fittings, founded in 1980. The solutions used in the products manufactured by the company are subject to specialist tests conducted by scientific institutions, and are also protected by patent law. Our products have the European CE quality certificate.